Berlin

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In a Nutshell

As a Manager Membership Services, you play a pivotal role in ensuring the success of our partnerships with new member hotels. You will lead the onboarding process for new Design Hotels members, ensuring seamless integration and timely project completion. You’ll also be responsible for tracking key milestones, fostering cross-departmental collaboration, and refining internal processes to enhance efficiency across the organization.

Tasks & Responsibilities

• Lead, manage and execute the implementation of new member hotels
• Coordinate key interactions between global Design Hotels teams and new hotels to align on strategic commercial plans ahead of their launch 
• Streamline and enhance workflows across various departments and tracking systems
• Support contract-related processes in collaboration with internal and external stakeholders 
• Supervise the annual development and launch of all new Membership Services

Experience & Mindset

• Bachelor's degree in hospitality management or related fields
• 4+ years of professional experience in project coordination, stakeholder engagement preferably within an international organization 
• Fluent in English (German is a plus but not required)
• Excellent interpersonal skills with the ability to build relationships across teams
• Strong organizational abilities, thriving in fast-paced, multi-stakeholder environments with adaptability and problem-solving skills
• Decision-making confidence, taking initiative to deliver optimal results
• Attention to detail with a growth mindset and an eye for identifying opportunities 
• Familiarity with project management tools (e.g., Asana) is a plus 

Perks & Benefits

• A great experience in the niche market of luxury boutique hotels
• Hybrid mobile working options
• Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels™
• Great benefits at member hotels, brand partners and other employee discounts and special offers, including Marriott Explore rates
• Career development opportunities in an international company

About Design Hotels™

Design Hotels GmbH (www.designhotels.com) is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels™ the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels™ embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle.

The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio.

Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.

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